Telefónica to create 310 jobs with a new call centre in Greater Barcelona
The Spanish telecommunications multinational Telefónica will open a new call centre to take care of consumer queries in L'Hospitalet de Llobregat, a city literally attached to Barcelona's municipality. The new facilities will be operational from the 26th of May. It will initially start with 50 workers but by November it will already employ 310 people. According to Kim Faura, Telefónica's Director for Catalonia, the company's strategy is to relocate call centres and place them near the areas where consumers live. This new call centre will be Telefónica's fourth one in Catalonia and will focus on helping clients going through digital environments. Faura's aim is to make this centre Spain's flagship for this sort of issues.