H&M online customer service workers threaten to strike indefinitely

Online customer service workers at H&M held their seventh and final day of strike action on Friday. 

About thirty workers from H&M's online customer service team gathered at the entrance of the Passeig de Gràcia store, one of the company's larger stores in Barcelona.  

The protesters stood in front of the store for almost an hour, with few customers entering the store. 

Tomás Calvo, CGT union delegate to the company committee, called the management's attitude during these days "arrogant and insulting" and announced that they were not ruling out an indefinite strike.  

The strikes, with 70% participation according to the organizing union, coincided with one of the busiest shopping days, the eve of Epiphany. 

The strikers are demanding, among other things, wage increases in line with inflation, the recognition of professional categories after internal promotions, and the elimination of temporary contracts.   

This is the last of the days called by the union during the Christmas period. The others were on December 23, 27 and 30 and January 2.