Catalan towns test innovative mobile app to reduce bureaucracy

The Catalan towns of Manlleu, Esparreguera and Castellar del Vallès were chosen by the Catalan government to test out a new digital authentication system that will operate through mobile devices. The project is called ‘idCAT Mobile Connect,’ and it will allow users to securely access municipality portals through a mobile application – all without using usernames or passwords. The test will last six months, using a service designed by GSMA, the same international association that brings together more than 800 mobile phone operators worldwide by organizing the Mobile World Congress in Barcelona every year.

The Deputy Director of the Open Administration of Catalonia (AOC), Miquel Estapé, explained that many digital authentication systems “have been proven not to work for the majority of citizens.” “The most obvious case is the electronic ID identification card,” he elaborates, adding that “there are more than 40 million IDs with (an electronic) chip in the country, and the usage level is very low.” This is why, according to him, governments should “consider alternatives that are easier and more secure.”

 How does ‘Mobile Connect’ work?

‘Mobile Connect’ is a free service that allows users to identify themselves when using online services and applications. To do so, users only need to enter their telephone number and, through the terminal, confirm their identity and access the service. Since a password is not needed, user identity is verified through the mobile phone SIM card, and passwords don’t travel through the Internet. This service is currently available through Telefónica, Vodafone and Orange mobile providers.